Seniors' Entitlement Services

What is Seniors' Entitlement Services?

  • Volunteer advocates supporting seniors, 55 and up, living in Victoria, Saanich, Oak Bay, Esquimalt, and View Royal
  • Guidance and information
  • System navigation (financial, housing, healthcare, legal) 
  • Collaborative problem solving
  • Support to address elder abuse and unexpected hardships

View/Download our SES poster (1-page PDF)


*** Limited Service Advisory ***

Due to the COVID-19 pandemic, we are currently only open for in-person visits on Mondays (and not Wednesday or Thursday). We are able to assist you from a distance (e.g., by phone, email) at all other times.  Contact us by phone, email, or by filling out our contact form (see below). We will get back to you shorty.  Thank you, and take care.

Hours of Service:

  • Advocates are available 3 days a week: 9am to 3pm Mondays, Wednesdays and Thursdays, with summer and winter holiday closures
  • Advocates have a wide range of professional backgrounds to help ensure a wide range of support is available to seniors - the majority of our advocates are seniors, themselves 

For more information about Seniors' Entitlement Services, please see our pamphlet.

Connect with Seniors' Entitlement Services on Facebook.  

Contact Seniors' Entitlement Services: